Incentives
Follow the payoff
An incentive is the payoff — money, status, safety, convenience — that makes a behavior rational for the person doing it.
Incentive analysis means explaining behavior by:
- Identifying who is actually paid, promoted, or protected by the current outcome.
- Assuming people respond to their own payoff, not to the stated goal.
- Changing the payoff before trying to change the behavior.
Behavior that looks irrational usually makes sense once you find who is being paid.